At this session, Stone King will give a high-level overview of the issues and trends seen across the sector during the pandemic, and then answer your questions on those topics (or any others!), as we look to the future. This is likely to cover themes such as:
- Risk management where guidance or measures are not followed;
- Mental health and well-being
- Formal complaints and claims
There will be plenty of opportunity for questions: this is intended to be a practical and interactive session, so please use the opportunity to explore any issues of interest to you.